In Brian Tracy’s book entitled, The Power of Discipline, 7 Ways It Can Change Your Life, he states that “accepting responsibility is one of the hardest of all disciplines, but without it, success is impossible”. The Power of Discipline
So, here’s a scenario:
You walk into work as a newly selected manager of a brand new store that opened last week. You are greeted by some of the employees who were assigned to the new facility when it opened and they brief you on the latest issues. One of the employees is eager to unload their frustration about the opening last week and the former manager who walked out on the job because they didn’t get the anticipated promotion to division manager. The inventory/supply supervisor advises that the expected sale merchandise shipment didn’t arrive on schedule over the weekend and none of the products advertised in the Sunday paper will be available for customers today. To make matters worse, you are advised that three employees called stating they would be late due to a major accident blocking all lanes leading to the building. As you look out the window, you see customers gathering and patiently waiting for the doors to open to take advantage of the great sale.
If you currently hold or have been in a position of leadership, there’s no doubt that this scenario is familiar in one way or another. However, even though the scenarios may be different, more complex, personal or professional, life threatening or not, when faced with situations, the decision to standup and be responsible or, retreat and leave the decision to someone else, must be determined. One thing is certain; making the decision to not be responsible, results in diminishing personal returns and deterioration of character in the eyes of others.
Looking back at the scenario, the new manager would definitely be justified in being upset with somebody and walking out through the waiting crowd of customers. It appears that it’s a setup for failure right out the gate! Or, is it? Maybe, it’s an opportunity to make a difference and demonstrate what responsible leadership looks like to those watching to see what happens next. What would happen if the new manager took responsibility for the situations at hand, successfully handled them including the disappointed customers, and the employees ended their shifts saying, “Wow, today turned out better than expected!”? Hmmm.
Taking responsibility is the primary key to success. It has nothing to do with whether or not one is at fault or initiated a problem, but everything to do with what one chooses to do about it.
Are you able to effectively handle unforeseen situations? How responsible are you in the eyes of others? Looking for someone to help you be more responsible as a leader?
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LEADERSHIP IS ALWAYS A CHOICE!
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